(847) 236-1208

Large education retail organization with 900 stores and 9,000 employees nationwide

The Situation

The company had previously designed a new retail compensation program that replaced their current step and grade volume based pay program with a market pay driven system. Their existing program placed employees significantly above market for base pay. Due to the current economic conditions in the retail sector, the company could no longer afford to compensate employees at such an aggressive rate and remain profitable. It was necessary to implement the system in conjunction with their fiscal year which required an aggressive project timeline.

The Deliverables

  • Provide an assessment of the benchmarking work completed by another consulting firm in establishing the current compensation structure to determine the appropriateness of its position matches and methodology.
  • Develop a detailed project plan for the rollout and implementation of the new compensation structure.
  • Provide project plan leadership to ensure the project plan stays on track.
  • Assess current project status, identify key resources, budget, key project milestones and develop an extensive eight (8) month project plan.
  • Develop training and communication for the program changes and rollout for Senior Managers through the employee population.
  • Meet with key stakeholders, corporate and division executives for program buy in.
  • Manage project plan, resources, deliverables, and budget. Manage project team, report project status to executive team, identify and rectify issues. Engage resources and management as deemed necessary.
  • Responsible for program implementation, communicating compensation changes to employees, and managing HRIS changes in accordance with key milestones.

The Results Achieved

  • Project was delivered on time and within budget for all 900 retail stores.
  • Massive change was rolled out with positive employee and management feedback.

Case Studies

Featured Clients

Benefits & Compensation Resources, LLC

Phone: (847) 236-1208
Fax: (847) 236-1209
Email: info@b-cresources.com

For over 5 years, Little Brothers-Friends of the Elderly has relied on BCR to provide a full range of HR services. BCR brings over 15 years of experience to the table, along with top notch professional, cost effective, and value added results. BCR is our go to HR firm!

Simone Mitchell-Peterson,
Executive Director
Little Brothers-Friends of the Elderly

BCR performed a comprehensive total compensation analysis for our business, and designed an effective job family compensation structure to reflect our various business lines and functions. BCR provided timely expert guidance to support our dynamic business needs, so that we could implement a compensation program that was flexible and scalable to meet our current and future growth needs.

Carrie Thomas,
Director of Compensation and Benefits
Lender Processing Services

Benefits and Compensation Resources is our main resource for benchmarking Executive Compensation, as well as all of our incentive programs. We know we will always be provided with accurate, detailed information that we are confident to share with our Senior Management Team and Board of Directors.

Melissa Davis,
Corporate Human Resources Manager
Plymouth Tube

Barb and the BCR team are the experts when it comes to compensation, both domestic and international. They spend a great deal of time learning the business before providing options for solutions. They have demonstrated great flexibility in adapting to scope changes along the way as well. Their depth of experience has given them, and our recommendations, great credibility to our Board of Directors.

Donna Griffin,
VP of Global Human Resources
Turtle Wax

BCR’s process is well defined, and at the same time, tailored to meet unique challenges and requirements. The expert guidance and input BCR provided, allowed us to quickly implement a compensation program to support our dynamic business needs.

Debra Manning-Dutko,
HR Director
Magellan

Our Division was faced with a large project – to redesign our compensation system for our 900 plus retail store operation. BCR was instrumental in leading our project management efforts to assist us in implementing the project within our timeframe. BCR’s project manager, Jennifer Ottolino, had the perfect blend of compensation and business experience to help lead this effort. The result was a massive roll out change, which was within our budget and within our timeframe. With BCR's expert guidance, all main areas were covered: compensation reporting, employee communications, change management and system related tasks.

Audrey Southard,
Senior Vice President
Follett Higher Education Group

BCR did a thorough analysis of the AAP's benefits as comparison to similar associations and non-profits. A written analysis was presented to the AAP board of trustees, who found it comprehensive and easy to follow. Barb Manny and Pam Krebs presented the implications of the results to the Board, and addressed questions on the data, benefit trends, and relation of benefits to compensation. The project was completed on time and within budget. Barb and Pam were responsive to staff questions and a pleasure to work with.

Nadine Seidman,
Deputy Executive Director
AAP

Benefits and Compensation Resources provided us with valuable benefits expertise, guidance and support at a critical time for our organization. As a newly-established organization with limited staff, BCR came in and quickly assessed our needs and objectives and worked with us, our broker and our vendors to implement our annual benefits enrollment and support our benefits function development. We know we can count on BCR to partner with us as we grow our business.

Jim Aikins,
Chief Human Resources Officer
Decision Insight Information Group

I have worked with Barbara for over 15 years and she is one of the most knowledgeable and creative professionals I know. Her expertise is deep in all areas of compensation and benefits, but it also spans far beyond this into other areas of human capital management. Barbara is one of the first calls I’d make when undertaking a change in our programs and I trust her knowledge and pulse on market trends.

Amy Mysel,
VP HR
Provisur Technologies

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